• VOICE OPTIMIZED

    FULLY MANAGED UCAAS, CCAAS
    & COLLABORATION

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  • VOICE SERVICES MADE EASY

    NO DRAMA. FAST, RELIABLE HOSTED VOICE SERVICES WITH WHITE GLOVE IMPLEMENTATION.

     

    IT JUST WORKS.

  • WHY EVEREST HOSTED VOICE?

    Take the Drama Out of Managing Your Voice Services

    1

    ENTERPRISE VOICE FEATURES

    Enterprise Voice features add efficiency and flexibility to how your voice services are managed. With EVEREST, you get them all.

    2

    MOBILE OFFICE

    Your incoming calls are routed to your EVEREST voice services where ever you connect to the network. Take your phone or laptop anywhere with internet access and you’ll receive your calls

    3

    NO PHONE CLOSET

    No hardware, no phone rack, no headache. EVEREST hosted voice simply connects to your handsets from your network switch. Minimalistic. Easy.

    4

    NO MAINTENANCE AGREEMENTS

    Traditional Voice manufacturers have expensive support agreements. With EVEREST hosted voice, those are eliminated. Your support is included. Period. No additional fees.

    5

    7X24X365 SUPPORT

    The EVEREST support desk operates 7x24x365 for all support calls. Further, our NOC proactively monitors your voice services to ensure uninterrupted service. If there is an issue, we're already on it.

    6

    NO CAPTIAL EXPENSES

    Thats right, you don't buy anymore hardware. EVEREST provides all the hardware and services needed for one easy monthly cost.

  • MODULAR DESIGN TO FIT YOUR NEEDS

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  • FEATURE LIST

    FLEXIBLE, MODULAR OPTIONS

    MODULAR USER SERVICES

    Account-Authorization Codes

    ANI/CLI Customizations

    Anonymous Call Rejection

    Authentication by Digest

    Busy Lamp Field

    Call Forwarding

    Call Forwarding Always

    Call Forwarding Busy

    Call Forwarding No Answer

    Call Forwarding Not Reachable

    Find Me (multiple numbers)

    Sync with Server

    Call Logs (Inbound and Outbound)

    Call Monitoring

    Automatic Recording

    Supervising Mode

    Silent Monitoring

    Call Notify

    Call Pick Up

    Call Pick Up Department

    Call Pick Up Domain

    Directed Call Pickup

     

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    Call Recording

    Call Return

    Call Status (Real-time in User Portal)

    Call Transfer

    Attended Transfer

    Blind Transfer

    Intercom Transfer

    Transfer to Voicemail

    Call Waiting

    Calling Line ID Delivery Blocking

    Calling Name Retrieval

    CDRs

    Charge or Billing Number

    Client Call Control (API and User Portal)

    Conferencing (Multi-Way Calling)

    Convene Conference

    Invite Attendees

    Multiple Conference Rooms

    Scheduled/Instant Conference

    Web-based Setup

    Device Auto Provisioning

    Direct Inward Dialing

    Directed Call Park

    Directed Call Pickup

    Diversion Inhibitor

    Do Not Disturb

    Sync with Server

    Extension Dialing

    External Calling Line ID Delivery

    Hunt Groups

    In-Call Service Activation

    Instant Messaging (via SIP SIMPLE)

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    Internal Calling Line ID Delivery

    Last Number Redial

    Message Waiting Indicator

    Music-On-Hold

    System Default Music-on-Hold

    Personalized Music-on-Hold

    Phone Status

    Presence

    Privacy

    Selective Call Acceptance

    Selective Call Rejection

    Simultaneous Ring

    Shared Call Appearance

    Three-Way Call

    Two-Stage Dialing

    Video Telephony

    Voicemail

    Default Greetings

    Customizable Greetings

    Name Recording

    Email Notification

    Voicemail Forwarding

    Forwarding to Email

    User Portal (View, Save Delete)

    Voice Messaging Group

    Voice Messaging Call Back

    Web User Portal

    Contact List with Presence

    Click to Call

    Inbound Call Handling Rules

    Screen Pops

    Messaging

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    COLLABORATION

    Instant Messaging

    Presence

    Conference Bridge

    Virtual Office Call Recording

    Online Meetings

    Contacts Integration

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    WEB CONFERENCING

    Audio Conferencing

    Video HD Conferencing

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    MOBILITY APPLICATIONS

    Virtual Office Mobile for iPhone

    Virtual Office Mobile for Android

    Desktop Softphone

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    GROUP FEATURES

    ACD

    Auto Attendants

    Personal Auto Attendants

    Scheduled Auto Attendant

    Chained Auto Attendants

    Barge In

    Business Trunking

    Call Intercept

    Call Park

    Directed

    Dynamic

    Calling Group ID Deliver

    Configurable Extension Dialing

    Configurable Feature Codes

    Configurable Directories

    Device Inventory

    Department Support

    Group Announcements

    Group Custom Ring back

    Group Instant Messaging

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    CONTACT CENTER FEATURES

    WorkForce Management

    Agent Console

    Supervisor Tools

    Analytics and Reporting

    Skills Based Routing

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    CONTACT CENTER FEATURES

    WorkForce Management

    Agent Console

    Supervisor Tools

    Analytics and Reporting

    Skills Based Routing