SMS Privacy Policy

Thank you for allowing us to send you SMS. We value your privacy, and this policy outlines how we handle your data.

1. Information We Collect Mobile Phone Number: While on the Global IQ website, we may collect your phone number to send and receive text messages / SMS. We may collect your phone number via our ‘Contact Us’ web form.

User-Provided Information: Any additional information you provide helps us improve our services and provide better support.

2. How We Use Your Information

We use your data to:

• Deliver text messages and updates related to your quote requests and service orders.

• Improve our services and user experience.

• Respond to your inquiries and provide customer support.

Your Personally Identifiable Information (or PII) will not be shared, sold or rented to third parties for the purpose of marketing.

3. Message Content

Messages may include alerts and service-related content. Standard messaging and data rates may apply. Message frequency varies.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Opt-Out

You can opt out of our messages at any time by replying "STOP" to a message. Reply “HELP” for more information.

6. Contact Us

For questions or concerns about your data, please contact us at:

Global IQ

621 W College Street

Grapevine Texas 76051

972-597-9000

info@globaliq.io

7. CTIA Compliance

Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.

8. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

9. Disclaimer

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

TECHNOLOGY SUPPORT SOLUTIONS

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